Refund policy
Refund & Return Policy β Outlaw Heritage Co
All items are made to order. Because of this, we do not accept returns or exchanges for sizing issues, buyerβs remorse, or incorrect addresses.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, misprinted, or incorrect, you must contact us within 7 days of delivery with:
- Your order number
- A clear photo of the issue
If approved, we will send a free replacement at no cost to you.
Lost Orders
If your order is lost in transit, contact us and we will work with our production partner to resolve it.
Refunds
Refunds are only issued if a replacement cannot be provided.
Important Notes
- Double-check sizing before ordering
- Make sure your shipping address is correct
- Orders cannot be changed once production starts